Your Office Visit
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Your Office Visit
We ask that you arrive 15 minutes before your scheduled appointment. Bring doctor’s referrals, insurance cards, your list of questions to ask the clinician, and any hearing devices you wear or that need repair. We are listed as an in network provider for most insurance companies. We also accept Medicaid, Medicare and the Division of Vocational Rehabilitation, among others, but treatment is not dependent on insurance coverage. Private pay clients are always welcome.
A helpful resource to your appointment
- What to expect at your audiological evaluation
- What to expect at your speech evaluation
- Downloadable Forms
What to expect at your audiological evaluation
- The appointment is approximately 1 hour in duration. The first fifteen minutes will be a review of your case history, a visual exam of your ear canals and tympanic membranes using an otoscope, and a check of your eardrums’ mobility using a tympanometer.
- The hearing test will occur in a sound treated booth. This test will last approximately twenty minutes. The audiologist will put earphones in your ear canals. The door to the sound booth will be closed; the audiologist will sit outside the booth at the audiometer and start the test. You will be instructed that during the test you will hear a beep. When you hear a beep, click the response button. The beeps will become very soft. Continue toclick the button even if the beeps are very soft.
- Hearing aids can be purchased through personal finances, through your insurance company or with the assistance of an agency.
- Albuquerque speech Language and Hearing Center is an in-network provider with most insurance companies. We would be glad to check with you insurance company to see if you have any benefits that would cover any or all of your purchase.
- As a non-profit we also work with many other agencies that can help with the purchase of hearing aids for those who qualify for assistance. You can ask our front office staff for information on these programs.
At Albuquerque Speech Language Hearing Center, the purchase of a hearing aid also includes the following services.
- Administer a formal assessment of communication needs/challenges.
- Work with each patient to develop treatment plan tailored to their individual needs.
- Work with each patient to select the most appropriate hearing aids and assistive listening devices to treat their hearing loss and address their communication needs.
- Take impressions of the ears for custom fitting devices and ear molds.
- Provide custom programming of hearing instruments using state-of-the art equipment.
- Perform probe microphone measurements to verify hearing aid performance and to ensure that the hearing aids are fit to each patient’s individual prescription. Perform follow-up visits for hearing aid adjustments, modifications to the physical fit as needed, and routine maintenance at no charge during the manufacturer’s warranty period (Loss, damage and service covered for 2 years)
- Administer a formal outcome measure to validate the treatment goals have been met.
- Train patient on the proper use, care, and maintenance of their hearing aids.
- Educate clients on various communication strategies they can use to get the most benefit from their hearing aids and/or assistive listening devices.
- Four free office visits with an audiologist (30 minutes in duration).
- Free hearing aid cleanings and checks by our technician while the hearing aid is under warranty.
- Warranty coverage to cover the repair or loss of the hearing aid.
Albuquerque Speech Language and Hearing Center has been providing the highest of quality care to New Mexico’s residents since 1953. We are here for your continued care and any future needs.
What to expect at your speech and language evaluation
- Parents/caregivers will be welcome back into the therapist’s office. The evaluation will begin with various questions regarding medical history and parent/caregiver concerns.
- During testing, parents/caregivers have the option of staying in the therapy room or waiting in the waiting room. If siblings or other children are present, we do ask that caregivers wait in the waiting room. If caregivers opt to stay in the therapy room during testing, please respect the therapist during testing in order to not impact results.